Last updated: August 23, 2025
At SVB Express, we are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding the personal information we collect from and about you when you visit our website, use our services, or interact with us in other ways.
Who We AreSVB Express is a transportation and logistics company located at 23 S Center St, Bensenville, Illinois 60106. You can reach us at 847-847-2020 or .moc.sserpxebvs%40ofni Our website is svbexpress.com.
Information We CollectWe collect several types of information from and about you, including:Information You Provide Directly
Contact Information: Your name, email address, phone number, and mailing addressBusiness Information: Company name, job title, and business contact detailsService Requests: Information about transportation and logistics services you requestCommunications: Information in emails, calls, and other communications with usPayment Information: Billing address and payment details (processed securely through third-party payment processors)
Information We Collect AutomaticallyWhen you visit our website or use our services, we may automatically collect:
Device Information: IP address, browser type, device type, and operating systemUsage Information: Pages visited, time spent on our website, and how you navigate our siteLocation Information: General geographic location based on IP addressCookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
Information From Third PartiesWe may receive information about you from:
Business Partners: Companies we work with to provide servicesPublic Sources: Information that is publicly availableData Providers: Third-party services that provide business information
How We Use Your InformationWe use the information we collect for the following purposes:
Providing Our Services- Process and fulfill service requests- Communicate about our services- Provide customer support- Manage your account and relationship with us
Business Operations
- Improve our services and website- Conduct market research and analysis- Manage our business operations- Comply with legal obligations
Marketing and Communications
- Send you information about our services (with your consent where required)- Respond to your inquiries- Provide updates about our company
Legal and Safety
- Comply with applicable laws and regulations- Protect our rights and property- Ensure the safety and security of our services
How We Share Your InformationWe may share your personal information in the following circumstances:
Service ProvidersWe share information with third-party service providers who help us operate our business, such as:
- Technology service providers- Payment processors- Marketing service providers- Professional service providers (legal, accounting, etc.)
Business PartnersWe may share information with business partners when necessary to provide our services or when you specifically request such sharing.
Legal RequirementsWe may disclose information when required by law, such as:
- In response to subpoenas or court orders- To comply with legal investigations- To protect our rights or the safety of others- In connection with legal proceedings
Business TransfersIf we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Privacy RightsDepending on where you live, you may have certain rights regarding your personal information:
General RightsAccess: Request information about the personal information we have about youCorrection: Request that we correct inaccurate informationDeletion: Request that we delete your personal informationData Portability: Request a copy of your information in a portable format
California ResidentsIf you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request details about the personal information we collect, use, disclose, and sellRight to Delete: Request deletion of your personal informationRight to Opt-Out: Opt out of the sale or sharing of your personal informationRight to Correct: Request correction of inaccurate personal informationRight to Non-Discrimination: Not be discriminated against for exercising your privacy rights
California Data Categories - Information We Collect:

California Data Categories - How We Share Information:

How to Exercise Your RightsTo exercise any of these rights, please contact us at:
Email: moc.sserpxebvs%40ofniPhone: 847-847-2020Mail: 23 S Center St, Bensenville, Illinois 60106
We will respond to your request within the timeframe required by applicable law, typically within 45 days.
Data SecurityWe implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption- Access controls and authentication- Regular security assessments- Employee training on data protection- Secure data storage practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information- The purposes for which we collected the information- Legal obligations to retain the information- Business needs and legitimate interests
International Data TransfersIf you are located outside the United States, please be aware that the information we collect may be transferred to and processed in the United States, where our servers are located and our business is operated. By using our services, you consent to the transfer of your information to the United States.
Cookies and Similar TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences- Analyze website usage- Provide personalized content- Improve our services
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Third-Party Links and ServicesOur website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
Children's PrivacyOur services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
SVB Express23 S Center St Bensenville, Illinois 60106Phone: 847-847-2020Email: moc.sserpxebvs%40ofniWebsite: svbexpress.com

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